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Terms and Conditions

Roaming
Primus Wireless cannot guarantee that 911 or other operator-dependent emergency services, data transmission or certain services such as Call Display, Text Messaging or others that are operator-dependent will be available wherever you travel. All coverage indications are approximate and subject to change without notice. Primus reserves the right to withdraw or change, at anytime and without notice, the products and services listed as well as their pricing.

General
Some conditions may apply to particular offers. Offers are available to residential new activations only and cannot be combined with any other offer and are subject to change without notice. Your Primus account must be active and in good standing to receive all offers, including reward miles and bill credits.

Free phone offers
Minimum contract conditions may apply. Phone model may vary.

Free phone accessory offers
Minimum contract conditions may apply. Accessory offer may vary.

Bill Credits
Bill credit will be applied in your 4th billing month and is not redeemable for cash. Not eligible on all phone models.

Long Distance
Special long distance offers include calls originating in Canada + terminating in Canada or the U.S.A.

Shared Plans
Available on 1, 2 and 3 year contracts only. Minimum 2 users and maximum 5 users per plan, one phone per user. All users on the plan must reside in the same province. Your Primus account must be in good standing to add additional users. All users on the plan must reside in the same province. All charges set out in your Wireless Services Agreement are applicable per each phone on the plan. 25 bonus minutes applicable one time per account if e-billing and pre-authorized payment is chosen.

Service
Primus Wireless Phone Service is available in BC, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Nova Scotia, and Newfoundland, and only in serviceable areas, subject to transmission limitations.

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